Fast Results through Powerful Communication
Have you ever wanted to do something but procrastinated so long you could never do it? I’ve done this quite a bit and was reminded of it yesterday while driving.
When I was college, there was a Roy Rogers restaurant that I would pass every day on my commute. I had always wanted to stop there to just see what it was like. College was a busy time for me so I kept putting my trip to the restaurant off (even though it would have taken me less than five minutes to stop and pickup my food).
It always baffles me to see someone unnecessarily treating someone else bad. Sure, people sometimes really do deserve it, but what I’m talking about is when people let their ego take over.
Take this example:
A mid-level manager at a medium-sized company (700 employees) asks his MIS department to upgrade his word processor on his laptop. An hour later, an intern drops off the laptop, but the spreadsheet was updated instead. The manager, a perfectionist and a hot head, blasts the intern: “Can’t you read! The request clearly states to upgrade the word processor!”