Quality is extremely important in the business world – if you make crappy products or provide horrible services, you won’t survive. Even as speakers, a good talker can get anyone to hire him/her for a presentation, but only if that person is a quality speaker will he or she be hired for a second engagement. Quality also affects our online presence – probably in more ways than you realize. If you’re just online for casual conversation, then this may or may not concern you. If you’re online to promote your business, cause or idea, then it’s something you want to pay attention to.