It’s easy to snap at someone. They may say or do something that bothers you or they may just look a certain way. In this high stress world that many of us live in, people walk around like ticking time bombs, just waiting to explode. But it’s during these moments that we immediately respond with anger that we may say or do something that we regret. And they can hurt, and even irreparably damage, a relationship.
One piece of advice that I share with my speaking classes is that speaking to groups makes you a better communicator during one on one situations. This is because you learn good habits such as thinking before you speak. The communication that typically gets us in trouble happens in these moments where we speak without thinking. So here are three ways to avoid the angry response.