Growing up, I had a bad habit of saying the wrong thing at the wrong time. Sometimes it was because I lacked tact and good judgment. Other times, I just used words that could be taken a multitude of ways depending on the listener’s perspective. While most of us outgrow the first scenario, the second one is little more difficult to avoid. In fact, I have a humorous story to share about me making this very mistake just a few years ago.
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When you pass someone in the hallway in a familiar setting such as a college or office, it’s common courtesy to say “hi” to them. The same holds true when you enter a waiting area, elevator or other small area and there’s only one other person there. Sometimes, a question such as “how are you?” or “how’s going is asked?” and this is where it starts getting interesting.
When people make this kind of small talk, they often do it on auto pilot because the typical response they get is “good” and then they reply with “good.” So I recently tried an experiment. When someone passing me by or sharing an elevator with me would ask me how I was, I replied with “I’m dying” nonchalantly. Seven out of eight times, they said “good” or “cool” – they had no idea what I said – the other person asked “figuratively or literally?”. Read more...(326 words, 1 image, estimated 1:18 mins reading time)
Whether you’re looking for work or looking for new clients, people want to make sure that you are who you say you are and you’ll do what you say you’ll do. One way to assure those considering you or your services is to provide a list of references – satisfied customers or employers that can vouch for your character and skills. But even though this seems like a no-brainer, many people lose out because they choose the wrong people for references.
The wrong reference can make you look unprofessional, unethical and unprepared – and all of this can be done unintentionally from someone who is trying to help you. Yes, this has happened and I’ve seen it. Remember that these days most employers are doing their homework and checking references – ditto on the consumer side when working with a small business. So there’s a good chance the people you list will get called so you’ll want to make sure that these people will represent you well. So let’s start with how to choose the right people as references. Here are some tips: Read more...(651 words, 1 image, estimated 2:36 mins reading time)
There’s an interesting scene in “A Very Brady Christmas” where Mike Brady, the patriarch or the infamous Brady Bunch, is giving a speech before Christmas dinner. Mike’s speech is about the importance of family and traditional values such as honesty. What’s funny is that while Mike’s speech isn’t about anyone in the family in particular, members of his family think that he is talking about them and therefore interrupt him to confess about not being honest with the family. Read more...(379 words, 1 image, estimated 1:31 mins reading time)
Fears limit us more than anything else. They prevent us from meeting new people, strengthening relationships, moving ahead in our career and achieving financial abundance. While the internet and social media give us the opportunity to communicate with thousands (and potentially millions) of people without ever speaking a word, this path isn’t always the best one to go to reach your goals. This is especially true when trying to overcome communication fears. Read more...(815 words, 1 image, estimated 3:16 mins reading time)
In one of my “Overcome Your Fear of Public Speaking” classes, an attendee asked me why so many speakers come across as smug. I hadn’t really thought about this so I opened the discussion up to the rest of the class and was shocked by what I heard – many speakers come across as condescending, arrogant, cocky and yes, smug.
I listened to stories about people that call themselves corporate trainers taking the attitude that they were not only the smartest person in the room, but the only intelligent person in the room. Anyone that asked for clarification simply “didn’t get it.” Others shared tales of speakers confidently contradicting themselves or speakers arguing with audience members that questioned them. Read more...(302 words, estimated 1:12 mins reading time)