What’s the primary difference between managers and leaders? When leaders lose their authority, they retain their influence. I worked at a company a few years back where I had five different bosses in five years. Two of these bosses were
Communication Lessons from The Brady Bunch
Yesterday, IÂ watched an episode of the Brady Bunch where Peter (the middle boy) saves a young girl from a collapsing shelf in a toy store. Now what wisdom could I have possibly found from that? Well, I noticed how interpersonal
Getting to Yes: The Power of Persistence.
I received a call the other day from a fellow Bentley College alum. He was starting out as a financial advisor and was calling alums to see if they were interested in meeting with him so he could explain his
How to master a skill quickly
In two simple words, “Teach it!” Reading something is nice, writing down notes to help you remember key points is better, but if you really want to commit what you’ve learned to memory, share it with someone else. Taking notes
Be Nice to EVERYONE
It always baffles me to see someone unnecessarily treating someone else bad. Sure, people sometimes really do deserve it, but what I’m talking about is when people let their ego take over. Take this example: A mid-level manager at a
Great networking site
I came across an interesting blog about business networking called BusinessNetworkingAdvice.com. The blog author, Josh Hinds, has interviewed several people to get their thoughts on Business Networking so it’s a good read. Josh asks two questions: 1. How do you define
The difference between clients and customers
There’s a great book by Jay Abraham called Getting Everything You Can Out of All You’ve Got. Jay is a marketing expert and one of the things he discusses is how customers should be referred to as clients. This is
